Steensma Experience


The Steensma Lawn and Power Equipment Experience

Steensma Lawn and Power Equipment is built on providing its customers with the ultimate lawn and power equipment experience. Our proven process does much more than simply sell and service lawn and power equipment and parts. At Steensma Lawn and Power Equipment we focus on three all-important steps.

  1. Designing your experience
  2. Delivering your experience
  3. Managing your experience

In designing your experience Steensma Lawn and Power will help you look at all your options. We will ask you questions regarding your needs and desires. We may even ask questions you haven't thought of. Steensma Lawn and Power's expert product specialists will use this information to design the best possible solution to your unique situation, even if we are not it.

That's right, if we can not offer you what is the VERY BEST FOR YOU, we will do what we can to point you in the right direction. Your complete satisfaction is our first priority!

Once we have helped design your experience, Steensma Lawn and Power Equipment goes to work delivering what we have promised. To accomplish this we carry the largest commercial and consumer equipment inventory, attachment inventory, and parts inventory in Southwest Michigan. We have the best brands in stock so when you need it, we have it. Our equipment set-up, preparation, and delivery is handled by trained experts whose only job is to see that this vital step is done to perfection. Your equipment will be set-up properly according to your needs and test run before it leaves our store. Upon delivery our trained personnel will give you a final on-site walk through and will not leave until you are completely satisfied.

Now comes the most important step. Steensma Lawn and Power Equipment firmly believes that what separates us, your local dealer, from everyone else is managing your experience for all the years following your equipment investment. You have invested in the best equipment so that it will last for many years. Steensma Lawn and Power Equipment specializes in providing hassle free ownership for you. We accomplish this through our expert service departments, immense parts departments, and customer service programs. Our huge service departments feature 13 factory certified technicians that are trained annually on the newest equipment, diagnostic tools, and repair techniques to insure fast and proper repairs. We offer our customers free technical assistance, and on top of that, we have our extremely popular mobile service programs--considered among the best in the industry! Our parts department has a massive on-hand inventory offering direct shipping and next-day special orders. Finally, we come to our hassle free customer service programs. These include options like on-site financing as well as industry exclusive programs (like our Power Plus Program and Winter Storage Program) that we have designed with one goal in mind: a flawless ownership experience for you.

Steensma Lawn and Power Equipment looks forward to providing you with the ultimate lawn and power equipment experience.